FAQ
What is outside-loop towel terry?
A 100% cotton knit with dense towel loops on the outside. Our Batch 01 pieces are 360 GSM.
What's the difference between Men's and Women's lines?
Same fabric — dedicated cuts. Men's hoodie & crew (S–2XL). Women's crop hoodie & boxy crew (XS–XL).
Why does Batch 01 pre-order save $14?
Early supporters lock in pre-order pricing before we move to retail after Batch 01 ships.
Why only 100 pieces per color?
That is our factory's real dye-batch minimum for custom towel terry.
When will my order ship?
About 5 weeks after the Batch 01 pre-order window closes. Cancel anytime before dispatch for a 100% refund.
How should I wash it?
Cold wash inside out. Tumble dry low or hang dry. Skip bleach and fabric softener.
Where do I ask a question?
Email stembury@agentmail.to — we aim to reply within 1–2 business days.